- Detail
- Parameters
Applicable to all sizes of contact center applications, software and hardware architecture industry-leading. Set wide and narrow band access, resources and call control capabilities in one, business support ability, reliable high.
Single frame supports 480 seats and 480 IVRs at the same time. Up to three frames can be deployed separately. Up to 24 frames can be connected with USM. The call completion rate can reach 99.999%.
Huawei Queuing helps customers achieve high return on investment.
Key Features
Carrier-class DNA, the industry's most integrated queuing machine
Built-in media resources, including recording / playback, fax, video, conference, call detection, TTS and ASR capabilities, can save the cost of buying third-party recording server;
Single-board interface board supports 16E1, single-block media resource board can provide 720 resources, high integration;
Support overload control, the core board using the master or backup or load balancing mode, high reliability. Have seat take over function, guarantee business continuity;
The boards can be hot-swapped, increasing the smooth expansion of the boards or chassis to protect the customer investment.
Technical specifications
