- Detail
- Parameters
For large-scale contact center applications, software and hardware architecture industry-leading. Wideband and narrowband integration, with access, resources and call control capabilities, business support capability, high reliability.
Single frame supports 1080 seats and 1080 IVR at the same time online, up to 7 frame stacking, call connection rate of up to 99.999%.
Huawei Queuing helps customers achieve high return on investment.
Key Features
Built-in media resources, including recording / playback, fax, video, conference, call detection, TTS and ASR capabilities, can save the cost of buying third-party recording server;
Single-board interface board supports 16E1, single-block media resource board can provide 720 resources, high integration;
Support overload control, the core board using the master or backup or load balancing mode, high reliability. Have seat take over function, guarantee business continuity;
The boards can be hot-swapped, increasing the smooth expansion of the boards or chassis to protect the customer investment.
Technical specifications
