It is suitable for small and medium sized contact center applications. It supports wide access, narrowband network, set access, resources and call control. It can be centralized or distributed and deployed flexibly.
IP switching based on SIP technology, a single maximum support 240 seats and 240 IVR at the same time online, up to four stacking, call connection rate of up to 99.999%.
Built-in recording / playback, collection, conference, fax, call detection, TTS and ASR and other media resources to operate, saving the cost of buying third-party recording server;
The main control board works in active / standby mode, and the power module 2 + 1 is backed up, and has the local regeneration function to ensure system reliability and service continuity.
Universal service slot, with the increase in single-board or machine frame way to smooth expansion, up to 4 stacking;
Can be interface or command mode management, easy maintenance.